Meet Eleanor — a coat for the woman who blends vintage elegance with modern confidence. Eleanor doesn't chase trends, she sets the tone wherever she goes, whether she's dashing between meetings or arriving for dinner with friends. Designed to be thrown on over a jumper or a slip dress alike, Eleanor moves easily from the school run to the weekend market without missing a beat. It's the kind of coat that becomes part of your daily rhythm, not just your wardrobe.
We want you to have the best possible shopping experience. We provide free shipping on all of our orders because of this. You can purchase anything, no matter how big or tiny, without worrying about additional delivery expenses. Additionally, you may trace your order at any moment with our handy Track & Trace feature.
For more information, please refer to our Shipping Policy.
If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange.
Learn how to request a return, when to expect your refund, and what’s eligible here: View our Return & Refund Policy.
Do you need assistance placing an order or have a question? We would be delighted to hear from you. At Balzoni London, our welcoming staff is available to help you at every stage.
Send us a message at any time, and during business hours, we strive to respond within 24 hours. Please, contact us.
You may return or exchange items within 30 days of delivery.
To start a return, contact our customer service at info@balzoni-london.com
Refunds will be issued after we receive and inspect the returned items.
For full details, see our Return Policy.
Free shipping on every order within United Kingdom.
You can return your order within 30 days from the date of delivery.
Our team is available during business hours to answer your questions.
